What is your shipping policy?Updated a year ago

Our Shipping Policy outlines all the key details you need to know about how we process and deliver your orders:

    1.    Processing Time

Once your order is placed, it will be processed and dispatched within 1-2 business days. You’ll receive a confirmation email with your tracking details once your order has been shipped.

    2.    Shipping Options & Delivery Times

    •    United Kingdom: Free Premium Shipping; typically takes 1-2 business days for delivery.

    •    International (EU, USA, Australia, and more): We offer Standard International Shipping with delivery times ranging from 2-17 business days depending on your location.

    •    Isle of Man: Express International Shipping available with 2-11 business days for delivery.

    3.    Shipping Costs

    •    UK Orders: Free Shipping.

    •    EU & International Orders: Shipping fees vary based on location. For example, shipping to the EU is £14.99, and for other international destinations like Australia and Canada, the cost is £23.99.

    4.    Customs and Import Duties

For international orders, customs and import duties may apply once the shipment reaches your country. You will be responsible for paying these charges if they are incurred.

    5.    Tracking Your Order

All orders come with tracking, so you can follow your package from dispatch to delivery. You’ll receive your tracking number via email after your order is shipped.

If you have any further questions, feel free to email us at [email protected], and we’ll be happy to assist you.