How do I cancel my membership/subscription?Updated a year ago

To cancel your membership or subscription with Organised, follow these simple steps:

1. Log in to Your Account:

• Enter the email address associated with your subscription, and you will be sent a login code. Use this code to access your account.

2. Access Subscription Settings:

• Once logged in, navigate to your account dashboard.

• Look for the section labelled “Subscriptions”

3. Select the Subscription to Cancel:

• You’ll see a list of your active subscriptions. Select the subscription you wish to cancel.

4. Initiate Cancellation:

• Click on the “Cancel Subscription” button or link. You may be prompted to confirm your decision to cancel. Follow the prompts to complete the process.

5. Receive Confirmation:

• You should receive an email confirmation once your subscription has been successfully cancelled. Please ensure that you receive this confirmation to avoid any further charges.

Need Help?

If you’re having trouble or need assistance, feel free to contact our customer service team at [email protected]. We’re happy to help!

Alternatives to Cancellation:

If you’re unsure about cancelling and would prefer to pause or modify your subscription, we offer the option to:

• Pause your subscription: If you just need a break, you can pause your subscription for a set amount of time instead of cancelling.

• Change your subscription frequency: Adjust the delivery frequency to suit your needs (e.g., switch from monthly to bi-monthly).

Let us know if you’d prefer one of these options!

We hope this helps, and we’re here if you have any other questions.

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