I'm having trouble logging inUpdated a year ago

Here’s a helpful guide for the “I’m having trouble logging in” issue:

If you’re experiencing difficulties logging in to your Organised account, follow these troubleshooting steps to resolve the issue:

1. Visit the Correct Login Page:

    •    Ensure you’re trying to log in through the correct page: account.organised.co.

2. Check Your Email Address:

    •    Make sure you are using the same email address that you used to create your Organised account or subscription. Enter your email address, and a login code will be sent to that email.

3. Check Your Inbox for the Login Code:

    •    After entering your email, you should receive an email containing a unique login code. It might take a minute or two to arrive.

    •    Tip: Be sure to check your “Spam” or “Promotions” folders if you can’t find the email in your inbox.

4. Use the Login Code:

    •    Copy the code from the email and paste it into the login page to access your account.

5. Still Having Trouble?:

    •    No email received: Double-check that your email address is correct and that there are no typos. If you still don’t receive the code, wait a few minutes and try again.

    •    Login code expired: If the login code expires, go back to the login page and request a new one by re-entering your email.

    •    Multiple attempts: Make sure you’re not trying to use an old or previously generated code. Each new login attempt will send a fresh code.

6. Contact Us for Assistance:

    •    If you’re still unable to log in, contact our support team at [email protected], and we’ll assist you as soon as possible.